TorGuard is a famous mid-tier VPN that touts itself as an online security protection service. However, that is in line with our image of this technology. Although VPNs are a network, virtual and private, we all know they rose as a service in recent years, all thanks to the prevailing online dangers. While the cybercrime graph has gone up and many organizations have upped their surveillance and data mining game, VPNs emerged as the de facto leader of online security services. TorGuard VPN, which we’ll review, is part of that push.
Owing to a potential market of billions, many companies ventured into the field of VPNs. Today, numerous vendors are plowing the VPN market, and the provider in question is included. But is it worth it to take a second look at the service? That’s what we aim to find out with our TorGuard VPN review. Our article will focus on the numerous features, specs, and attributes of the service. It will also include the pros and cons before we conclude if the service is worth investing in.
What to expect from TorGuard VPN?
Based in the United States, TorGuard is a well-established VPN service launched in 2012. Although the US, as a member of the Five Eyes alliance, is not suitable from a privacy point of view, the company promises “a completely private experience” as its motto. Additionally, it uses a strict zero-logging policy to ensure it. Despite having a complicated desktop app, the VPN offers numerous customizable features. Although it can be somewhat intimidating to a new user, advanced VPN lovers surely appreciate the gesture. However, the glitchy kill switch feature can be better.
But despite having issues, the service offers a robust security experience, even with the kill switch, as it prevents any leaks. Also, the security protocols the VPN employ are state of the art, including WireGuard. Moreover, as a surprise, the vendor has included fully encrypted Chrome and Firefox browser VPNs with additional DNS as blockers. But sadly, the service has a poor customer support team. Also, we won’t recommend it for entertainment purposes, as the geo-unblocking is non-existent.
Yes, TorGuard has limited obfuscation capabilities but is still good enough for torrenting. Furthermore, the strict no-logs policy, kill switch, PFS (perfect forward secrecy), port forwarding, and P2P (peer-to-peer, i.e., torrents) exclusive servers make it a decent option. Further, though the prices are acceptable, if you want a dedicated IP address, you’d have to cough up more. But the 3000+ server network is not that much value for money considering other providers.
TorGuard VPN specifications
Here’s a list of notable bits of information about TorGuard VPN:
Features | TorGuard VPN |
---|---|
Bandwidth | Unlimited |
Connection Speed | 94 Mbps |
Logging Policy | No Logs VPN |
IP, DNS, WebRTC Leaks | None |
Jurisdiction | The United States |
Number of Servers | 3,000+ |
IP Addresses available | 3,000+ |
Server locations | 50 |
Streaming | No |
Torrenting | Favors exclusive P2P traffic servers |
Number of Simultaneous Connections | 8 |
Obfuscation | Yes |
Customer Support | Email/Support Ticket |
Cheapest Price | $4 per month for 36 Months |
Money-Back Guarantee | 7-Day Money-Back Guarantee |
Official Website | TorGuard.net |
Features of TorGuard VPN
TorGuard offers the following perks to all its users:
Provider’s privacy and security
Although the vendor hails from the States, it employs a strict no-logs VPN. VPNetworks LLC owns the service and ensures user privacy. However, the vendor has yet to conduct an independent audit. But given the decade-long history of the service, we can trust them. Furthermore, the company itself states that it doesn’t collect or log any user data from its VPN or proxy services. To further assure our readers, we have prepared a list of all data that TorGuard VPN supposedly collects:
- Payment information
- Anonymous website analysis
- Web server logs (regularly deleted)
- Correspondence with customer service via email
Thus, the company only gathers anonymous statistical network data to determine server loads. Also, the service is secure and ensures users’ safety on the web. It has sufficient advanced features to aid even the technical users. The crucial TorGuard VPN features are:
- VPN protocol — OpenVPN (UDP/TCP), IKEv2/IPsec, L2TP/IPsec, PPTP, SSTP, WireGuard,
- Encryption — AES 256-bit
- Security — DNS Leak Blocking, First-party DNS, IPv6 Leak Blocking, Supports TCP Port 443, VPN Kill Switch, WebRTC Leak Blocking
- Advanced features — Ad Blocker, Dedicated IP, SOCKS5 Proxy, Split Tunneling
Server information and performance
TorGuard has a decent network of 3000+ servers across 50 countries. It can generate a stable connection with above-average speed and a latency-free experience. However, the service is horrendous when it comes to streaming. The standard TorGuard subscription is awful at unblocking geo-blocked content. Furthermore, the service demands extra monthly payments for add-ons that allow you to do so. Although it fails to impress us on the streaming front, the VPN certainly advocates P2P transfer. It has port forwarding that supports superfast speeds while torrenting. On the anti-censorship front, the VPN does its best. With the open-source obfuscation tool named Stunnel, the vendors can bypass VPN blocking techniques like DPI (Deep Packet Inspection).
Customer Service
Despite all its plus points, the TorGuard VPN customer support leaves us yearning for more. Although the vendor claims to offer a 24/7 live chat experience, we couldn’t access it. The sole method we believe to be reliable is submitting a support ticket or sending an email directly.
TorGuard VPN client support
There are only a few vendors that offer VPN with exclusive Linux GUI (Graphical User Interface). But TorGuard is one. Not only the provider offers exclusive apps across multiple platforms like Android, Windows, Linux, macOS, and iOS, but it also comes equipped with a pre-flashed VPN router. Furthermore, you can enjoy up to 8 simultaneous connections per subscription. The apps themselves are a piece of art as they are highly customizable. Although it may bar beginners from using the service extensively, the advanced crowd surely loves this. Hence, we can say TorGuard VPN caters to the experienced clientele.
Pricing tiers for TorGuard
The vendor packages its service under two segments, standard, and pro. But both require payment. Although you can make do with a standard version, to enjoy TorGuard to the maximum you’d have to get pro. The pro version offers more simultaneous connections, and it can geo-unblock content. The pro version also comes with a dedicated IP, making it more reliable. The payment methods include cryptocurrencies and the provider offers a 7-day money-back guarantee. The subscription plans for TorGuard VPN are:
- Monthly Standard — $10 per month
- Monthly Pro — $13 monthly
- Annually Standard — $4 per month
- Annually Pro — $7 monthly
Pros
- Strict no-logs VPN
- Extensive app support
- Over 3000 servers in over 50 countries
- Supports P2P traffic on exclusive servers
- Advanced features such as kill switch and split tunneling
- Fast local speed
- Free encrypted webmail service
- Adware and malware blocker
- Support for modern VPN protocols
- Military-grade encryption
- Can be bought preinstalled on VPN routers
Cons
- Based in the United States, member of 5, 9, and 14 Eyes alliance
- Costly, except yearly plan
- No free trial
- Only a 7-day money-back policy
- Customer Service limited to email and ticket
- Complicated apps
Verdict
As a functional mid-tier VPN, we can recommend TorGuard. Although we have to warn users that it can be a bit costly overall. But if you can stomach it, then the service offers robust security, zero logging, and decent obfuscation. The VPN favors torrents and has the necessary advanced feature to ensure your privacy on the internet. However, the service can disappoint over long international connections and the standard version seems unable to geo-unblock content.
TorGuard VPN Review
Summary
TorGuard VPN is a service with a zero-logging policy and a strict focus on user privacy. It boasts bank-grade encryption, lots of additional security features, more than 3000 servers, support for torrenting, and acceptable prices on long-term plans. It’s not ideal for streaming or beginners, since there’s no free trial, only a 7-day money-return guarantee, poor Customer Care service, and intricate applications.