We decided to introduce and review another free VPN (virtual private network) service (Touch VPN’s review being the other) that claims to offer unparalleled connectivity and data security. After getting under the hood to examine its features and validate such claims, our VPN 360 review concluded it’s a subpar VPN service owned by Aura. Additionally, there is no official website available, as it is a mobile-only service. Although many pieces of information were unavailable, we put together this analysis exclusively for our readers.
Disclaimer – The following write-up is a subjective representation from the author. We do not recommend or condone a particular service, i.e., we are unbiased.
Overview of VPN 360
Coming to the topic of VPN 360, it’s free to use service that is only available on mobile platforms such as Android and iOS. Although you can buy in-app subscriptions, ranging from $8 to $12 per month, most users tend to employ the VPN for free. However, despite the attractive offer, we can’t get behind the idea of VPN 360 on your phones. While there doesn’t seem anything wrong with the service at a single glance, as you use it, you will figure out that it is nothing more than a glorified proxy service. The software not only compromises your privacy and data security but also doesn’t bring anything of value to the table.
Even the VPN clients are pretty unimpressive, especially for Android, where the service is as slow as a snail. Yes, the VPN claims to be the best tool for your privacy and security needs. However, there are no facts or data to back the claim. The product doesn’t even have a website where we can find out more about it. For instance, what VPN protocols does it use, or what is the encryption policy in place? The VPN has kept everyone in the dark regarding such information. Similarly, we do not have enough data to support the vendor’s claim of being a no-logs VPN.
Although, we know that it was initially released under the ownership of Pango GmbH in 2017. The owner is a subsidiary of Aura, a digital security provider that owns multiple VPN brands and rents its network to many VPN services. Hence, we could figure out some information about the workings of VPN 360 thanks to our expertise.
VPN 360 specs
|VPN connectivity speed||Up to 56 Mbps|
|Logging policy||Logs data|
|IP, DNS leaks||No|
|Jurisdiction||United States (US)|
|Number of VPN servers||Undisclosed|
|IP addresses available||Undisclosed|
|Customer Care||Only email support|
VPN 360 features
We explained the following features of VPN 360 in great detail:
As we mentioned, we couldn’t access the vendor’s website, as there is none. Hence, we are unclear on the specifics of the logging policy. But we found that Pango GmbH, a subsidiary of Aura, owns the service. As such, the VPN complies with the rules and guidelines of Aura. Also, the service lacks transparency, which is nonoptimal for VPNs. Even the information page from Google Play Store states that the VPN will share data with third parties. That data includes PII (Personally Identifiable Information) such as the User ID and device information.
Granted, the VPN is a free service, and it has to generate revenue from other avenues, thus succumbing to selling user data. However, this doesn’t justify what VPN 360 does. The service is by far not a private one.
Security and advanced features
The VPN and its clients lack severely when it comes to data security. There is no mention of the VPN protocols used or how the encryption gets done. We do not even know if encryption exists. Forget advanced features; there aren’t even any basic or necessary ones, like a VPN kill switch. Although we can change the protocol on the iOS app, the terms used are generic such as “Auto Mode,” “Stay Connected Mode,” and “Fast Mode,” which doesn’t clarify the necessary information. However, the iOS app does use the IKEv2 protocol. The silver lining is that we failed to find any leaks, be it IP or DNS leaks.
VPN servers and locations
The service claims to offer over 125 global locations, but that’s it. We couldn’t find any relevant information on the number of available VPN servers and the countries. However, given that it is associated with Aura, it might soon venture out in a more upscale manner.
VPN connectivity and speed
Unlike most VPNs, the service offers varying speeds on different apps. While the iOS app gets decently paced, the Android one is sluggish. The speed reductions are over 80%, as observed on Android. What might be the reason? It even eludes the support team of VPN 360.
|Server Location||Baseline Download Speed (Mbps)||VPN Download Speed (Mbps)||Download Speed Decrease (%)||Baseline Upload Speed (Mbps)||VPN Upload Speed (Mbps)||Upload Speed Decrease (%)|
Since the VPN has a sketchy network, it doesn’t come as a surprise when it fails to bypass geo-blocks on crucial streaming platforms. Moreover, since it lacks a Smart DNS feature, users cannot access global content.
Torrenting and obfuscation
Let us not talk about whether the servers allow P2P traffic, i.e., torrenting. Even without this aspect, we wouldn’t recommend the service for downloading torrents as it is neither secure nor private. Also, there are no fail-safes in place, such as a VPN kill switch. Since there is no obfuscation technology present, you can forget about bypassing VPN blocks.
As the service lacks a website, there is no live chat or online guides. However, the email support is decent. That’s all you can expect in terms of help—unsurprising from a free VPN app.
Platform support for VPN 360
You can only run the VPN on either Android or iOS smartphones. There is no support for desktops or other IoT (Internet of Things) devices. And no, there is no VPN router for this service.
VPN 360 pricing and subscription plans
VPN 360 is free to use, with in-app purchases that range from $8 to $12 per month. These are not mandatory, however, and there are far cheaper but drastically superior VPN providers out there.
- Free to use
- No account required
- Good iOS app and decent speed
- IKEv2 protocol on iOS
- Easy to use
- Ambiguous ownership
- Logs and shares data with third parties
- Not a lot of information available
- Slow Android app
- No basic or advanced features
- Small server network
- Lacks extra services
- Unknown encryption, if any
- Lacks a website
- No live chat or online material
- Only available on mobile
- Expensive in-app purchases
We cannot recommend VPN 360 after our review. Although it appears harmless, is free, and easily accessible on mobile, it can be a source of potential trouble. Simply put, we’re lacking a lot of key information regarding the software. Additionally, what little we could find doesn’t paint a good picture.
VPN 360 Review
VPN 360 is a free, mobile-only VPN service that doesn’t have an official website. Thus, we couldn’t extract a lot of information, and what we could surmise was not only disappointing but potentially hazardous. Unless you’re in a pinch, steer clear of this service.