A VPN (a virtual private network) is a network and a service. As a service, the vendor ensures the privacy of its user while safeguarding the data traffic. However, not all VPN providers offer a quality experience. Hence, when we came across VyprVPN, it was a fresh experience. But let us not forget that ultimately, a VPN is a digital product, and as such, it is not immune to personal preferences. Thus, despite being a quality mid-tier provider, many want to cease its services i.e., cancel their VyprVPN subscription. This market is tied to an intensive industry fraught with top-notch competition.
Hence, many vendors try their best to one-up their counterparts. As a result, we have readers who want what we mentioned, to learn to cancel a VyprVPN subscription.
Note — We do not favor the use of this particular VPN. However, users who are still unsure can read our VyprVPN review to help their decision.
A few methods on the official VyprVPN website can lead to a hassle-free cancellation. The provider itself doesn’t make it hard for users to revoke their payment. You may also manually cancel your account with VyprVPN. Although a few terms and conditions come into play when the issue of a refund is on the table, overall, the money-back guarantee is fair. However, this article will not touch upon the refund process. To learn more about canceling a VyprVPN subscription, proceed with the techniques below.
Cancel subscription using a VyprVPN account
Although manual, it is, by far, the most effective method to cancel your VPN subscription. However, you have to heed a few things before proceeding further. Such as:
- Always make sure to initiate the cancellation before the payment cycle is up. Otherwise, you can incur additional charges.
- In case of a monthly plan, to avail of the money-back guarantee, be sure to cancel before the month is up.
- Annual subscribers can cancel anytime during the 12 months. However, if they want to be eligible for a refund, then make sure to initiate cancellation before the first month is up.
- Account cancellation doesn’t concern payments made via Google or Apple Store, as they follow another policy.
- Make sure to cancel before 12 AM (midnight).
- After cancellation, you have to purchase another subscription to resume services.
Now we will demonstrate the necessary steps to stop using VyprVPN, which are as follows:
- Visit the official VyprVPN website.
- In the top right corner, locate the Login tab.
- Click it and wait for the page to load.
- It will ask for your VyprVPN credentials. Enter your username and password and log into the VyprVPN account.
- Now, on the left side of the screen, you will find a menu.
- On this menu, locate and click on the Subscription tab.
- A new page will load, and it will showcase your current subscription status.
- On this page, find your Subscription details, and next to it, there will be a link named Cancel Subscription.
- Now, click on this link. The provider will prompt you for final confirmation and ask for feedback regarding the reason behind the cancellation.
- After selecting the reason, click on Confirm cancellation.
- Remember that even though the service got terminated, it would remain available till the subscribed duration. However, it will expire on the date, and you won’t get billed for the next cycle.
- In case of a refund, the services will terminate as soon as you cancel the subscription.
Rescind subscription purchased via Google Play Store
Sometimes, users buy a subscription via a third party. Since the vendor didn’t process these subscriptions, they fall under third-party jurisdiction. Thus, it is impossible to cancel these plans through the VyprVPN account. Although users can contact the VyprVPN customer support team, they will also advise reaching out to a third party directly. Hence, we will show you ways to cancel a VyprVPN subscription bought with the Google Play Store in simple steps:
- Go to the Google Play Store on your Android device.
- After that, locate your account. It will be in the top right corner, visible as a profile picture.
- Click on the profile icon to open a new menu.
- In this menu, you can find Payments & subscriptions. Click on it and then go to the Subscription menu.
- Here you will find a list of apps you have subscribed to under the Google Play Store. Now manage your subscriptions.
- Locate the VyprVPN app and click on it.
- On the popup menu, select Cancel Subscription.
- The device will prompt you for confirmation. Click on Yes, and the service will get terminated.
- If you have refund issues, reach Google Customer support or get in touch with the VyprVPN support staff.
Use Apple iTunes/App Store to cancel your VyprVPN subscription
Like Google, Apple also offers subscription services to apps. Thus, any subscription purchased via iTunes or the App Store has to be dealt with by them. VyprVPN can’t cancel such subscriptions via the account. Hence, the users have to follow these instructions:
- Go to Settings on your iOS device.
- Click on your Apple account icon (it is your name on top).
- Now go to iTunes & App Store.
- Click on your Apple ID located at the top of the screen.
- Click the View Apple ID option. Your device might prompt you for the Apple ID password.
- Enter it to log into your Apple account.
- After that, scroll down and click on Subscriptions.
- Now select VyprVPN.
- A new menu will pop up.
- On this menu, select the Manage subscription tab.
- Click on Cancel Subscription.
- Click on Confirm to finish the cancellation.
Reach out to VyprVPN Customer Care
VyprVPN offers 24/7 customer support. You can always contact the team by using the live chat feature and email. Although, in case of an issue such as account cancellation, you can also raise a request using the ticket/token system. The team is professional and can resolve your cancellation worries. However, they will, to some extent, try to retain you as a user, which isn’t a problem since they aren’t pushy. Thus, you can use an email or a token request to solve your problems. For immediate effect, you can also contact their representative via live chat.