VPNs (virtual private networks) are crucial and so are the associated customer care services. As we all know, readily available customer care can solve most issues consumers face. With that in mind, the customer service is equally centric to a VPN and its users. This article will explore the few leading VPN providers and observe how they facilitate their after-sales services. We will also include almost a dozen contact information of such service centers. If you are using any of the following VPN services and want to reach out to customer service, fret not, as we have provided multiple channels of customer care contacts.
What is a VPN?
A VPN (a virtual and private network) got developed to make remote communication among different branches of a corporate much easier. Over time, it developed into a tool to facilitate secure and private exchange among individuals. The VPN uses advanced security protocols to inlay the tunnel, preventing third parties from prying. The tunnel connects the VPN client to the server and carries encrypted data. Hence, a VPN is adept at privacy and data security. With that said, let’s dig into the contacts of the VPN services that provide customer care:
1. ExpressVPN
Website — www.expressvpn.com
Overview — ExpressVPN hails from the British Virgin Islands, and it has been a quality service provider. With 3000+ servers in 91 countries, the VPN has a global appeal. Furthermore, the service is exemplary regarding privacy and security. Although somewhat costly, interested users can read our ExpressVPN review.
Customer care contact — No phone support. Reserved to email – [email protected] and live chat on the website
2. NordVPN
Website — www.nordvpn.com
Overview — NordVPN hails from Panama. It has around 5400+ VPN servers and reaches 60 countries. The vendor is a popular VPN provider with an emphasis on privacy and security. It also favors independent audits. Users can find more about the VPN with our NordVPN review.
Customer care contact — No phone support, only email – [email protected] and live chat on the website
3. PIA (Private Internet Access) VPN
Website — www.privateinternetaccess.com
Overview — PIA is a trusted and experienced vendor that favors privacy and security despite operating from the United States. Furthermore, the VPN has the largest VPN network and covers 90+ countries. It has also undergone multiple independent audits. For more information, please read our PIA review.
Customer service contact — No phone support. Live chat and token system, both reserved for the website
4. Surfshark VPN
Website — www.surfshark.com
Overview — It is a value-for-money VPN that provides quality service on a budget. Also, the service is capable of advanced features. It has a network of 3200 VPN servers and covers over 65 countries. Hence, the VPN is yet another leader in the industry. To learn more about the vendor, we urge the readers to give our Surfshark VPN review a try.
Customer care contact — No phone support, strictly live chat and token system. Email — [email protected]
5. IPVanish VPN
Website — www.ipvanish.com
Overview — The VPN is well known for its streaming prowess. It operates from the United States and yet many trust the vendor. It has a relatively small VPN network of 2000 servers, but it covers around 50 countries. Albeit it is a bit costly, it is nonetheless a better choice than many. Learn more about the service with our IPVanish VPN review.
Customer service contact — There is email support and live chat. Here are the phone numbers:
Country | Phone Number |
---|---|
UNITED STATES | 1-800-591-5241 |
MEXICO | +525541652627 |
THE UNITED KINGDOM | +442039660521 |
SPAIN | +34919490509 |
AUSTRALIA | +61251335555 |
BRAZIL | +556140427858 |
6. CyberGhost VPN
Website — www.cyberghostvpn.com
Overview — Hailing from Romania, CyberGhost is no ordinary vendor as it has over 35 million satisfied users. It is secure, fast, and favors both casual and intrinsic users. With 7800+ servers in 90 countries, the VPN is a premium choice. Interested users can always visit our CyberGhost VPN review to glean more about the service.
Customer care contact — No phone support, only live chat and token submission
7. PrivateVPN
Website — www.privatevpn.com
Overview — Although somewhat small, it is a quality provider that offers premium obfuscation on a budget. It is the cheapest VPN we have seen that comes with a powerful and functioning obfuscation. Other than that, there is also support for a few advanced features. The VPN hails from Sweden and has a network of 200 servers that covers around 60 countries. You can learn more with our PrivateVPN review.
Customer care contact — Limited to email ([email protected]) and live chat
8. Proton VPN
Website — www.protonvpn.com
Overview — The VPN is well regarded not only for being secure and private, but it is one of those few vendors that offers a completely free yet quality VPN. The VPN hails from the land of privacy, Switzerland, and comes from the makers of ProtonMail. Hence, it has certain expectations to uphold. With around 1800 servers, it reaches more than 60 countries. It is also well versed in privacy and security features. Sadly we have yet to write a review on the service. But readers can flock to the official website for accurate information as it is quite transparent.
Customer support contact — Email at [email protected], [email protected], or via the website support form
9. Windscribe VPN
Website — www.windscribe.com
Overview — Windscribe is yet another vendor that offers free VPN services. However, it has a limited ceiling in place, unlike ProtonVPN which provides unlimited services. Hailing from Canada, there is always an issue of trust. But, the VPN has decent features and advanced applications to offset any suspicions. Lastly, it can be a bit costly, as it has only 110 servers in 60+ countries. Readers can also read our Windscribe VPN review for a change.
Customer care contact — No phone support, but live chat is available. Email is [email protected]
10. Astrill VPN
Website — www.astrill.com
Overview — It is undoubtedly the costliest VPN on our list. Although it offers premium obfuscation and enough advanced features to undertake data security and privacy. It operates from Seychelles and has a network of 100+ servers spread across 57 countries. There are many things that one can say about this VPN provider. hence those who want to learn more can visit our Astrill VPN review.
Customer care contact — Live chat and email (starts with website contact form)